All BPA products are available for digital download immediately upon purchase. Should you wish to receive a physical copy of any purchased report, please contact BPA and this can be arranged. There could be an additional charge to cover postage or printing costs depending on the product.
All BPA products are digital goods, that is to say they are non-tangible goods. Once downloaded, BPA has no control of duplications being made of the product. It is for this reason that BPA does not issue refunds on any of its products. If you are having trouble with your product, please contact BPA at your earliest convenience so this can be resolved.